Integrations that turn conversations into actions
Datri.ai connects to your CRM, telephony, and messaging tools so every call can update records, trigger workflows, and hand off with context.
CRM
Turn conversations into pipeline updates, tasks, and case notes—where your teams already work.
Messaging
Send confirmations, links, and follow‑ups after a call (opt‑in flows supported).
Telephony
Connect inbound and outbound calling via SIP or supported providers—while keeping your numbers and routing strategy.
APIs & Webhooks
Integrate custom systems with REST APIs, webhooks, and tool calling for mid‑call lookups and actions.
Analytics & Export
Export transcripts, summaries, and structured fields into your reporting and BI pipelines.
How it works
1) Connect your systems
Add the tools your agents should be able to use—CRM updates, ticketing, eligibility checks, payments, scheduling, and more.
2) Define guardrails
Configure verification steps, escalation rules, and data policies so workflows stay compliant and predictable.
3) Automate outcomes
After each call, write back structured fields, dispositions, and summaries—so your team has actionable results, not raw audio.